Uber Reviews

Based on 29 customer reviews and online research, uber.com has a consumer rating of 4.1 out of 5 stars, indicating most customers are very satisfied with Uber.

4.1 / 5.0

29 Reviews

5 Stars(12)

0%

4 Stars(9)

0%

3 Stars(7)

0%

2 Stars(1)

0%

1 Star(0)

0%

How would you rate Uber?

All Customer Reviews (29)

Filter by: Most Recent
Elizabeth Castro
Posted on 05/02/2021
Terrible customer service

Terrible customer service. Drivers have an unfair pressure to complete too many trips too fast because they are under paid and tips are garnished by 50%. This results in unsafe driving. They are consistently double charging the customers for rides that have already been paid and they have made it impossible to contact customer support. Terrible, terrible, terrible.

Helpful
Reply
Victoria Bishop
Posted on 04/19/2021
Uber is a great service

Uber is a great service, but there have been availability issues in Cleveland, OH since the start of the pandemic

Helpful
Reply
Miguel Howell
Posted on 03/30/2021
I order and also my son and daughter we…

I order and also my son and daughter we always get uber ,as pmd telling you when they coming ,when your food getting cooked ,they keep you updated, also always very friendly, have only got good things to say about uber, would recommend them highly

Helpful
Reply
Ricky Curtis
Posted on 02/26/2021
Uber cancelation ripoff

The driver canceled and I was still charged a cancelation fee by Uber. Uber does not have a phone number to call, and their online "help" system does not have a category for this situation. This has happened to me in both the US and in Mexico. A total ripoff!

Helpful
Reply
Brent Harvey
Posted on 02/18/2021
Uber is stupid

Uber is stupid, to many issues. That’s all I have to say

Helpful
Reply
Ashley Dean
Posted on 02/12/2021
Good Service

Driver picked me up at the airport on time. Love the app, it shows great details on drivers ETA. I also like the no tip concept.

Helpful
Reply
Jim Rogers
Posted on 01/21/2021
New PHV Drivers with their cars cannot…

New PHV Drivers with their cars cannot go through their process of cab companies such as Bolt,Uber,Ola or any other companies in London.Because these companies keeping in waiting because of Pandamic.But very unfortunately drivers are paying the highest rate of insurance for their cars without any benefit.This is very unfortunate for those PHV drivers. And also those Cab companies continually asking for insurance when they are not giving permission to drive to the new drivers.No one saying anything about that.if cab companies not giving permission to the new drivers please tell them to wait,so they will not pay for business insurance in this very hard time..Hoping for a solution.

Helpful
Reply
Guest
Posted on 01/17/2021
Good exp as a passenger

I used Uber couple times and can say they`re rather good. The app is quite convenient and so far I dint have problems on finding the driver.

Helpful
Reply
Leonard Jennings
Posted on 01/04/2021
Not the same Uber

Not satisfied with the service.
Many female drivers who are lost as soon as they are outside her zone
But sometime there is no more choices.

Helpful
Reply
Sharon Sims
Posted on 12/11/2020
For me i cant say anything bad

For me i cant say anything bad, to compare it with other companies around. When I can, i order uber

Helpful
Reply
Jake Griffin
Posted on 11/23/2020
I use Uber every day

I use Uber every day. All good.

Helpful
Reply
Caitlin Diaz
Posted on 11/23/2020
it is still the quickest one to arrive…

it is still the quickest one to arrive at my place due to their high volume of drivers compared with other cheaper companies. If in a hurry, uber is always the one i use. IF not I go to competitors which tend to be cheaper.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit your question